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Sears contracts out to Dish Network
Topic Started: Mar 30 2018, 12:08 PM (57 Views)
Rainman
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Fulla-Carp
We needed maintenance work on our Sears clothes dryer.

The repair guy showed up in a Dish Network truck. He was followed by another truck, which was a "quality control supervisor" that helped, and also explained the new relationship between Dish and Sears.
According to him, since TV is slowly changing to online streaming, Dish is looking to expand into other areas. So, the Dish Network field employees go through training, and are building their abilities to work on Sears products.

Just thought it was interesting, I was not aware of this new arrangement. But, I have noticed Dish Network trucks in our neighborhood, and have wondered why someone would be installing Dish instead of our ubiquitous Comcast.

As to the service, no complaints. Younger guys, very friendly and informative. Told me this new arrangement will guarantee them a job, as TV tanks.

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George K
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Finally
And Sears is dying as well.
A guide to GKSR: Click

"Now look here, you Baltic gas passer... "
- Mik, 6/14/08


Nothing is as effective as homeopathy.

I'd rather listen to an hour of Abba than an hour of The Beatles.
- Klaus, 4/29/18
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sue
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HOLY CARP!!!
Sears went tits up here last year - I didn't realise they were still operating down there. Sounds like a smart plan, what they are doing with the repair contracting.
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Davis
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Fulla-Carp
So Dish bought the Sears maintenance contracts?
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Rainman
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Fulla-Carp
Their attitude was refreshing. Younger guys.

Much better than the older guy that walks in with a half scowl, hating his job and hating having to contort once again to fix something at ground level.

Good attitude, good work ethic. The guys I saw today would have no problem moving forward in any similar vocation. Good workers are good workers, regardless. At least I hope that's true.

And if they got a job repairing fish nets, they'd only have to replace one letter on their jackets!

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George K
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Finally
My experience with Sears repair service has been good. I actually bought an extended maintenance contract for our fridge. 4 weeks before it expired the ice-maker failed. It was a free repair. I renewed the contract through 2020.

A month after I renewed, the maker died, again. And the fridge developed a leak from the water supply line IN BACK OF THE BUILT-IN FRIDGE. They replaced the ice maker, and then they pulled the fridge out, fixed the leak and repositioned it. Took about 2 ½ hours. Didn't cost me a dime beyond the $300 I paid for the contract.

It more than paid for itself.
A guide to GKSR: Click

"Now look here, you Baltic gas passer... "
- Mik, 6/14/08


Nothing is as effective as homeopathy.

I'd rather listen to an hour of Abba than an hour of The Beatles.
- Klaus, 4/29/18
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