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Another March on Washington; Hospital Administrators March on D.C. for Safer Administrator:Patient Ratios
Topic Started: Dec 28 2017, 05:25 AM (48 Views)
George K
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Finally
Hospital Administrators March on D.C. for Safer Administrator:Patient Ratios
Quote:
 
WASHINGTON: Yesterday, American hospital administrators took a bold step in voicing collective frustration with their work environment, as a throng of over 12,000 of them banded together, carrying signs and marching through the National Mall to the steps of Congress.

The administrators protested deteriorating work conditions which they deem unsafe and hazardous to them as well as their patients. Mitchell Waterford, MBA, led the group and was interviewed by Gomerblog.

“At times, we are forced to attend upwards of three meetings per day, with barely enough time for a boutique coffee drink between meetings. This, coupled with the constant need to unceasingly reprimand staff for failing to satisfy their patients, has become untenable. The horrors of dissatisfied patients could be an eye-opening documentary, and the rates of unsatisfied patients are continuing to climb, despite our continued pleas for more administrators,” he explained.

“Just last week, an administrator in our system had to skip his hour lunch and settle for a stale bagel from the physicians’ lounge. Another had to cancel his 4:40 tee-time, for Pete’s sake! Where does the abuse stop?”

Waterford went on to describe his vision moving forward. The goal is to have 3:1 administrator:patient coverage for hospital inpatients. Tele-administrators based in the U.K. and Australia will staff after hours so that each patient always has an individual administrator assigned to his case and no one has to work after hours (except clinical staff, of course). Weekend coverage is a bone of contention; the plan so far is to have a video-recorded administrator repeating key words and phrases in response to any question or concern.

“We strive for a patient-centered experience, I can sense you are frustrated. Please go on so that I can understand how we can better serve you,” and “I will notify your nurse immediately” will be played on an endless loop while staff titrates narcotics and benzodiazepines until each weekend inpatient is rendered unable to ask questions and fully amnestic to Saturdays and Sundays.

In outpatient clinics, he believes that each provider should have a dedicated administrator overseeing every patient visit from the hours of 9a-4p to ensure optimal patient satisfaction.

“Our commitment to patient satisfaction is unwavering. In the satisfaction, er, I mean healthcare business, you get what you pay for. If we have to cut clinical staff or clinical salaries to achieve our goals, then so be it. Our patients deserve better.”
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- Mik, 6/14/08


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Mikhailoh
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If you want trouble, find yourself a redhead
Strangely enough I had to ask myself whether or not it was satire.
Once in his life, every man is entitled to fall madly in love with a gorgeous redhead - Lucille Ball
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George K
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Mikhailoh
Dec 28 2017, 05:45 AM
Strangely enough I had to ask myself whether or not it was satire.
Sign of the times, eh? :lol2:
A guide to GKSR: Click

"Now look here, you Baltic gas passer... "
- Mik, 6/14/08


Nothing is as effective as homeopathy.

I'd rather listen to an hour of Abba than an hour of The Beatles.
- Klaus, 4/29/18
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Jolly
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Geaux Tigers!
Back in the dim mists of time, we ran an almost 200 bed hospital, with 25 bassinets in the nursery, with an administrator, assistant administrator, four people in HR and all other managers were a department head...DON, Pharmacy,Lab, Maintenance, Dietary, etc. Census was usually 70% or better and we had over 100,000 patient events(visits) in our ED and clinics.

But the government has helped make folks much more efficient and cut the paperwork so much, we went out of business.
The main obstacle to a stable and just world order is the United States.- George Soros
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George K
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Finally
http://money.cnn.com/2017/01/11/news/economy/healthcare-administrative-costs-us-obamacare/index.html
Quote:
 
A report by the Organisation for Economic Co-operation and Development (OECD) shows admin costs in U.S. health care are the highest in the developed world. They account for over 8% of spending in the sector.

Globally, health care systems spend about 3% on average on administration.

A guide to GKSR: Click

"Now look here, you Baltic gas passer... "
- Mik, 6/14/08


Nothing is as effective as homeopathy.

I'd rather listen to an hour of Abba than an hour of The Beatles.
- Klaus, 4/29/18
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Jolly
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Geaux Tigers!
And another thing...

When I first got into the biz, most department managers and administrators were guys and gals who had worked their way up from the rank and file. When they spoke about a process, it was because they knew about the work involved. Now, we have MBAs and bean-counters that couldn't manage a two-car funeral procession, telling people how to do a job that the MBA has only read about in a book.

Secondly, stuff is constantly changing. Not the technology, you expect that. No, the ever changing rules, regs and paperwork. An immense amount of effort is spent in trying to adhere to the Joint flavor of the year or the whims of Washington.
The main obstacle to a stable and just world order is the United States.- George Soros
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