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Would you have complained?
Topic Started: Mar 20 2015, 10:36 PM (393 Views)
Riley
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HOLY CARP!!!
After work today, I went out with 3 friends to Boston Pizza, which is probably the largest and best known chain of sports bars in Canada. We arrived and were sat by the General manager, who took our drink order. I was asked for ID, and he spent at least 60 seconds scrutinizing it while we all just sat silently. Finally one of my friends said "Riley, is the picture from when you had long hair?" And he finally snapped out of it and handed it back wordlessly and walked off. This was fine, and I suppose I should be flattered that he thought I looked under 19 and would need to pass a fake ID.

Once we had our drinks and food, my friend asked if I wanted to try her pasta. I leaned over to try it and my elbow knocked my pint off the table. The GM happened to be walking by and he came over looking irritated and said "how did that glass not break?". I explained how I had knocked it over, and asked for another beer. He stood there glaring for a second and grunted "ok" and walked off. (I was charged for 2 beers on my bill, so I don't see why he seemed angry about having to get the second)

He came back with my beer, as well as one of my friends drinks, and took her empty glass. He held the empty glass up and asked me sarcastically "would you like to throw this on the floor too?"

No one really knew what to say. I normally just let situations like this go, but one of my friends was so offended on my behalf by the whole incident that she wrote a complaint email to Boston Pizza right there at the table.
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Larry
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Mmmmmmm, pie!
Him: Would you like to throw this on the floor too?"
Me: Would you like to spend the next hour pulling this beer mug out of your ass?

Of the Pokatwat Tribe

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AndyD
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Senior Carp
Maybe something about you reminded him of something not too good...a daughter's boyfriend. Should have asked directly why he perused your ID for so long?
Every morning the soul is once again as good as new, and again one offers it to one's brothers & sisters in life.

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Mikhailoh
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If you want trouble, find yourself a redhead
Yeah. Maybe drop an email to Boston's management. Times, dates, GM's name if you have it. Don't scream and holler, just calmly relate the facts as you know them to be. Don't ask for anything. Restaurants want to know if you are unhappy.

He may have thought he was being funny, but I don't see it that way.

http://bostonpizza.com/en/contact/
Once in his life, every man is entitled to fall madly in love with a gorgeous redhead - Lucille Ball
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JBryan
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I am the grey one
I would have probably chalked it up to a guy having a bad day or just being flat out looney toons. Either way, I would have finished my meal and my drinks and left, never troubling my thoughts of his poor tortured soul ever again.

It really isn't worth getting all riled up about.
"Any man who would make an X rated movie should be forced to take his daughter to see it". - John Wayne


There is a line we cross when we go from "I will believe it when I see it" to "I will see it when I believe it".


Henry II: I marvel at you after all these years. Still like a democratic drawbridge: going down for everybody.

Eleanor: At my age there's not much traffic anymore.

From The Lion in Winter.
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George K
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Finally
JBryan
Mar 21 2015, 07:28 AM
It really isn't worth getting all riled Riley'ed up about.
There.
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jon-nyc
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Cheers
Yeah, don't take Larry's advice. The guy is carrying your food and drink out of your sight, remember.
In my defense, I was left unsupervised.
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Larry
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Mmmmmmm, pie!
I wouldn't have been riled up when I asked him if he wanted to spend the next hour pulling my beer mug out of his ass.. I'd have been very calm..
Of the Pokatwat Tribe

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jon-nyc
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Cheers
Yeah, and you'd calmly drink his spit in your next beer, and eat whatever other effluent he chose with your sandwich.
In my defense, I was left unsupervised.
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Larry
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Mmmmmmm, pie!
jon-nyc
Mar 21 2015, 07:33 AM
Yeah, don't take Larry's advice. The guy is carrying your food and drink out of your sight, remember.
hahahaha


You think a guy who had just had someone threaten to do unimaginable things to his anus would want to do something else that might bring that terrible act into reality?. :D
Of the Pokatwat Tribe

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jon-nyc
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Cheers
Absolutely. Because you would never know.
In my defense, I was left unsupervised.
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Mikhailoh
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If you want trouble, find yourself a redhead
I would. Know your audience. :devilgrin:
Once in his life, every man is entitled to fall madly in love with a gorgeous redhead - Lucille Ball
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Riley
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HOLY CARP!!!
Mikhailoh
Mar 21 2015, 03:24 AM
Yeah. Maybe drop an email to Boston's management. Times, dates, GM's name if you have it. Don't scream and holler, just calmly relate the facts as you know them to be. Don't ask for anything. Restaurants want to know if you are unhappy.

He may have thought he was being funny, but I don't see it that way.

http://bostonpizza.com/en/contact/
Yeah, as I mentioned, one of my friends sent them a message using the link you posted right from the table last night.
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Riley
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HOLY CARP!!!
George K
Mar 21 2015, 07:32 AM
JBryan
Mar 21 2015, 07:28 AM
It really isn't worth getting all riled Riley'ed up about.
There.
My friends make the same joke anytime I get upset about something. :lol:
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Mikhailoh
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If you want trouble, find yourself a redhead
Riley, dude - we don't get upset. We get pissed off. Words matter.

This is upset. :weeping:

This is pissed off. :veryangry:
Once in his life, every man is entitled to fall madly in love with a gorgeous redhead - Lucille Ball
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Riley
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HOLY CARP!!!
Mikhailoh
Mar 21 2015, 08:50 PM
Riley, dude - we don't get upset. We get pissed off. Words matter.

This is upset. :weeping:

This is pissed off. :veryangry:
:lol2:
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Riley
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HOLY CARP!!!
Quote:
 
Date: Sun, 22 Mar 2015 08:41:00 -0400
Subject: BP Visit
From: John._____@boston-pizza.ca
To: natasha._____@live.ca

‎Hi Natasha.

My name is John _____. I am the General Manager of the Boston Pizza in Stoney Creek.

I would like to apologize for the misunderstanding on Friday Night. I was not upset with your table about the glass. I meant it as a joke. I should have made that clear. I am sorry if I made your table uncomfortable. Also I thought the glass that fell was empty. I would have replaced the lost beer had I known.

We often get problem tables in late at night and you and your friends were absolutely not one of those tables. You were actually quite pleasant.

I would like to make it up to you by sending you a coupon to use night time you decide to stop by.

I can leave it for you at the store or send it to you.

Again I am sorry about the misunderstanding.

Thank you.

John _____
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big al
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Bull-Carp
All's well that ends well.

I'm normally a pretty calm person, Riley's story did remind me of one day at lunch with three co-workers in a Chinese restaurant in a suburb of Sydney, Australia.

I ordered chicken with almonds. I took special pains including pointing to the item in the menu to emphasize to the waiter that I wanted chicken with almonds, not a chicken omelet, as confusion over this issue had occurred once before. I suspect it had something to do with my American accent and the Chinese perception all colored by being in Australia.

Lo and behold, what should appear at the table in front of me but a chicken omelet. I told the waiter that I had ordered chicken with almonds and to take away the offending dish and bring me what I had ordered. He picked up the plate, went to the kitchen, returned with the same plate in hand, and said, "The chef says you have to eat it."

I'm not sure I ever stood up from a table faster and my three co-workers were right up with me. The waiter quickly retreated with the plate and returned in a little while with chicken with almonds.

To this day, I'm not really sure what it was that set all four of us off immediately, but "The chef says you have to eat it" was not the right thing to say to us.

Big Al

Location: Western PA

"jesu, der simcha fun der man's farlangen."
-bachophile
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Mikhailoh
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If you want trouble, find yourself a redhead
Um, no. That would not be a winning strategy with me either. :lol:
Once in his life, every man is entitled to fall madly in love with a gorgeous redhead - Lucille Ball
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