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Hard drive failed; recovering iTunes music
Topic Started: Apr 28 2011, 10:31 PM (322 Views)
Riley
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HOLY CARP!!!
My hard drive failed. I bought a new hard drive, but am wondering how I can save the over $1000 worth of iTunes music that is still on the old hard drive. If I call Apple, will they let me download the music again without paying? Or can I take the hard drive somewhere to have the files somehow extracted?

Yes, once I have the music on my new hard drive, I'm going to start backing up.
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kenny
HOLY CARP!!!
Wow.
Sorry dude.
That sux.

Tonight I'm starting my first back up ever so I've been cleaning up my puter, organizing and cleaning.

I deleted around 100GB of pics and music from iPhoto and iTunes tonight.
All my music is from CDs though so crashing isn't a concern for me in that regard.
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Improviso
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HOLY CARP!!!
Are you sure the drive failed? Or is it that the computer just won't boot on that drive? It might be that the boot sector has gone bad. If that's the case, you might be able to configure that drive as the slave drive, after restoring your system on the new drive. That way you may be able to recover your music.
Identifying narcissists isn't difficult. Just look for the person who is constantly fishing for compliments
and admiration while breaking down over even the slightest bit of criticism.

We have the freedom to choose our actions, but we do not get to choose our consequences.
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George K
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Finally
What do you see when you start the computer up?
A guide to GKSR: Click

"Now look here, you Baltic gas passer... "
- Mik, 6/14/08


Nothing is as effective as homeopathy.

I'd rather listen to an hour of Abba than an hour of The Beatles.
- Klaus, 4/29/18
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jon-nyc
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Cheers
George K
Apr 29 2011, 03:10 AM
What do you see when you start the computer up?
Posted Image
In my defense, I was left unsupervised.
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musicasacra
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HOLY CARP!!!
Riley
Apr 28 2011, 10:31 PM
My hard drive failed. I bought a new hard drive, but am wondering how I can save the over $1000 worth of iTunes music that is still on the old hard drive. If I call Apple, will they let me download the music again without paying? Or can I take the hard drive somewhere to have the files somehow extracted?

Yes, once I have the music on my new hard drive, I'm going to start backing up.
Officially, they're saying if you didn't back up your music purchases like we kept prompting you to when using iTunes, you'll have to repurchase. http://docs.info.apple.com/article.html?path=iTunesMac/10.2/en/itns26849.html

But try asking Express Lane or the Genius Bar if you can't recover it.

Time Machine is the easiest back up ever.
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Riley
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HOLY CARP!!!
George K
Apr 29 2011, 03:10 AM
What do you see when you start the computer up?
I don't really remember, it's been quite a few months. The hard drive is sitting on a shelf right now. I will try some of your suggestions, but if they don't work. I've been told that you can take a hard drive somewhere (computer shop I assume) to have the files extracted somehow? Is this true? How would I do this?
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George K
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Finally
Hard drive failures are of one of two categories:

1) Hardware failure. This is where there is a mechanical problem with the drive. Either it won't spin, or there is some physical damage to the platter(s) of the drive. This is usually a VBT*. Recovering the files off the platters is a painstaking procedure that is expensive and done by professionals.

2) Software failure (by far the more common type). In this situation, for some reason, the directory of the drive is munged and the computer can't read the files. This can occur through wear and tear, or if you accidentally initialize the drive. Think of it like walking into a library which is full of books, and there's no card catalog to allow you to find anything. This problem is often (but not always) fixable by one of two types of software:

a) Directory restoration software (something called Diskwarrior is the best at this). You plug the drive into your Mac (use an external case or something like that), run Diskwarrior and see if it can repair the directory. This is a slow process that might take as much as an hour.

b) Data recovery software. If the directory is unrecoverable, the data are still there, but you need software to extract the data (books) and copy them to another drive (like your new one). I've used Data Rescue for situations like this, and if it can do it, it's great. This is even a slower process (think overnight for a 500 gig drive).

HTH.










*very bad thing
A guide to GKSR: Click

"Now look here, you Baltic gas passer... "
- Mik, 6/14/08


Nothing is as effective as homeopathy.

I'd rather listen to an hour of Abba than an hour of The Beatles.
- Klaus, 4/29/18
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