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| Kudos to AT&T | |
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| Tweet Topic Started: Aug 8 2010, 03:40 PM (115 Views) | |
| jon-nyc | Aug 8 2010, 03:40 PM Post #1 |
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Cheers
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So when I left my job a few months back I went off my old corporate plan on my blackberry and started a new plan. Apparently, I didn't have any special international roaming deal on the new plan. So coming back from Sweden I get a text message from AT&T warning me that I've run up a huge bill. I call them today and the customer service rep retroactively signs me up for an international package and 're-rates' my calls, texts, and data usage, turning a ~$500 bill into a $24 bill (on top of my normal monthly fee). Kudos to them! |
| In my defense, I was left unsupervised. | |
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| Mikhailoh | Aug 8 2010, 03:46 PM Post #2 |
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If you want trouble, find yourself a redhead
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So are you going to keep the international coverage after this month or drop it? |
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Once in his life, every man is entitled to fall madly in love with a gorgeous redhead - Lucille Ball | |
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| jon-nyc | Aug 8 2010, 04:04 PM Post #3 |
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Cheers
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I forgot the best part - she asked me if I'd be traveling again soon, when I said not for a few months she offered to cancel the plan effective today, so Id only get one month worth. Then she said I could call back whenever to turn it on for my next trip. |
| In my defense, I was left unsupervised. | |
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| Mark | Aug 8 2010, 04:58 PM Post #4 |
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HOLY CARP!!!
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If that would have been the government you would have been screwed. And penalized and charged interest. |
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___.___ (_]===* o 0 When I see an adult on a bicycle, I do not despair for the future of the human race. H.G. Wells | |
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| jon-nyc | Aug 8 2010, 05:08 PM Post #5 |
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Cheers
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Or potentially worse. I need to post an update on my 'household employer' status. |
| In my defense, I was left unsupervised. | |
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| Mark | Aug 8 2010, 07:17 PM Post #6 |
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HOLY CARP!!!
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Are you no longer a 'household employer'? |
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___.___ (_]===* o 0 When I see an adult on a bicycle, I do not despair for the future of the human race. H.G. Wells | |
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4:57 PM Jul 10