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How jagex answers a f2p' s query's!; Sooo unfair...
Topic Started: Jan 9 2008, 11:01 AM (138 Views)
Halla623
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Skilling slayer?
Legend
A query i sent a long time ago:
Hey very nice moderators of RuneScape! I was wondering if pay-by-mobile-phone was coming to Norway! I have just achieved cooking 99 and I want to wear the cape! So thats why I am asking about this! Because my parents wont let me use their VISA online, because they don't think it's safe! I am still hoping this would come before Christmas, but it's probably really hard work! From Halla623 =D

What Jagex answered:
Dear Halla623,

Thank you for contacting RuneScape Customer Support.

At Jagex we always aim to respond to every message we receive from our players individually and as quickly as possible.

Unfortunately, due to the massive growth in popularity of RuneScape and the increasing number of queries that brings, we have not been able to keep up, and are not able to offer a personal response this time. We are increasing the size of our customer support unit and hopefully the next time you need help you will be able to get a quick answer!

We always give priority to answering all member queries personally, but we are now aiming to answer more free player queries. This number will increase even more in the coming weeks.

Why not consider becoming a member and help support the continued development of the game? Plus you'll also get a range of extra features and benefits like four extra bank pages, exclusive quests and you get no adverts that can sometimes put you off your game.

As a Member you also get access to the Forums which can usually answer any query you have allowing you more time to play the game.

Furthermore, RuneScape.com has a wealth of information available to players in the knowledge base section. You will find the answers to most questions in here, whether it be billing, technical, or game related.

Once again many thanks for your query, and apologies that we cannot give a personal response at this time.

Hope this answers your query.

Don't forget to use the RuneScape Knowledge Base to find the answer to your queries quicker.

You can also find help on all free player and all new member quests through the QuestHelp system.

Yours Sincerely
Mod Bean

I just found this as a really dumb answer... How am i going to become member if the payment method don't excist...
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Jonni Jewel
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YA BETTA WATCH OUT
Clan Friend
easy solution: Go outside :P
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R.I.P Ole | I won't forget you bro
{13:29:46} <+[Ethan]> joe someones ganna burn down ur hus and keel u
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Jamez
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Eviction notice posted!
Banned
ok so i sent them messages before its always a prewritten crap excuse so i did a test and cursed them out in a message about their prewritten messages (please dont do this) and guess what? they sent me another prewritten :angry: fagex...
Began playing: 2001
"Once a CoS, always a CoS" Icie Juicy
:bunny Beaverboy has been here.
(12:24:12) <+`Jamez> strange im mostly in the cow fields
(12:24:20) <+`Jamez> satisfying my hunger
(12:24:26) <+`Jamez> for the big buns
(12:24:37) <+Noj> poopeating jamez?
(12:24:38) <+Noj> lol
(12:24:57) <+`Jamez> more like animal rape
(12:25:06) <+Noj> lol
(12:25:11) <+`Jamez> what can i say i like it when the cow goes moooo!
(12:25:40) <+Noj> save
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Icie Juicy
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95% jucier than your average Clan Leader
Leader
It sounds like Jagex is a little desperate for members. They probably took a big hit in the pocket with the recent updates they put in. Funny how things work.

Ironic that when asking for help to ge P2P, they suggest you get P2P. Lol

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Beaverboy40
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Icie Juicy for president, 2012!
Legend
I actually read on the Fagex corporate website that they got a new CEO around october of `07. It was about this time that rs really started taking turns downhill. ironically, the new guy's last job was in the high-level management of Pay-Pal.
Retired 12 December 2008
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Trustworthy Loyal Helpful Friendly Courteous Kind Obedient Cheerful Thrifty Brave Clean Reverent.
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Jamez
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Eviction notice posted!
Banned
well they should fire the fat COS RULES cause hes on his knees blowing the game! :lol:
Began playing: 2001
"Once a CoS, always a CoS" Icie Juicy
:bunny Beaverboy has been here.
(12:24:12) <+`Jamez> strange im mostly in the cow fields
(12:24:20) <+`Jamez> satisfying my hunger
(12:24:26) <+`Jamez> for the big buns
(12:24:37) <+Noj> poopeating jamez?
(12:24:38) <+Noj> lol
(12:24:57) <+`Jamez> more like animal rape
(12:25:06) <+Noj> lol
(12:25:11) <+`Jamez> what can i say i like it when the cow goes moooo!
(12:25:40) <+Noj> save
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Zingy777
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Kanguin
Legend
They have been sending F2Pers that message from the beggining of time. I'd send awesome ideas in for possible events, they realize I'm F2P, don't even bother reading it. It's as though I don't even have a voice, unless I do something wrong.
HOW GAY!
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Member of the Month: January 2008
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meetmeinthe

Retired Member
they dont care for f2pers
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oldguy253
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Was that a six inch tall blue scottsman?
Retired Member
They answered one of my questions the same way (kind of, instead of saying oh hey buy this, they said oh hey look in the knowledge base, on a question that cant be answered except by Jagex staff)
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Halla623
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Skilling slayer?
Legend
During xmas... They answered members with that they get many queries and that they didn't have time to answer all...

Fagex don't care for f2pers... :angry:
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